Refund policy

Refund Policy

We stand behind the quality of our health supplements and strive to ensure each customer is fully satisfied with their purchase. If you are unsatisfied with your order for any reason, you may request a refund under the following terms:

• Eligibility: Refund requests must be made within 30 days of the delivery date. Products must be unopened, unused, and in their original packaging to qualify for a full refund.
• Exceptions: For supplements that arrive damaged, defective, or incorrect, please contact us within 7 days of receipt. We may offer a replacement or refund as appropriate.
• Process: To initiate a refund, please email our customer service team with your order number, details of your request, and photos of the product if applicable. We will provide instructions for returning your item.
• Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
• Refund Timeline: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–10 business days to your original payment method.
• Non-Refundable Items: Opened, used, or tampered supplement bottles, as well as products purchased during clearance sales, are not eligible for a refund.

If you have questions about our policy or need further assistance, please reach out to our support team. Your health and satisfaction remain our top priorities.